Welcome to PhotoStructure, @guandalf !
Apologies for the hangup (I just extended your free trial).
Oh nice! I bought an HC1 ages ago, but that proved a bit too meager to do much more than running pihole. It’d be great to get PhotoStructure running on an HC4.
Oof, this really shouldn’t happen. If you see that in the future, please send me the text of the error so I can look into it.
I wish there was a bit more to go on there–like if we had the PID we could check to see what flavor subprocess became zombified.
A couple things may help us figure out what’s going on here:
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Your sync reports should have some records that have start entries but no corresponding completion/timeout entries.
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If you enable debug logging, there may be clues there, but it can be tough to tease out clues from concurrent process logs, unless they’re outright errors/exceptions (which could be the case, given your platform may not behaving as expected).
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The next build will add timeouts to several additional components. Timeouts, to be clear, are not proper solutions, but they can help prevent an error from a corner case from causing system wedging.