HEIC files not being imported - Synology Docker v1.1.0

Support
1

Hi folks,
I’m sure this has been answered and I just can’t find it. I’ve got a folder with all of my iCloud photos downloaded that PS is monitoring, but I can see that the HEIC files have not been pulled into the PS library. My settings say it’s supported, so I can’t figure it out.

I’m running PS on a Synology NAS in Docker.

Cheers!

2

Well dang, that’s no good!

With PhotoStructure running, can you shell into the container, run sync in debug mode, and then send me the logs?

docker exec -it photostructure sh
./photostructure sync --force --debug /path/to/dir/with/heics

The logs will be the bind mount source for /ps/logs.

3

Actually, I think I was just impatient! They’re there now. I think it had done an initial import (which had taken ~18 hours) and that’s when I checked. I left it alone and then saw that it was doing another import and now that’s done everything’s there!

Thanks for always being on top of things here!