Powershell (unknown error)

Unable to open Photostructure. Running Windows 11, I’ve tried the Powershell speedup, disabling all the AV software other than Microsoft Defender. I’m not versed in Powershell application at all so appreciate any support… any suggestions?

{“ts”:1719027090250,“l”:“info”,“ctx”:“PowerShell”,“msg”:“Started child process PowerShell:25852”}
{“ts”:1719027095245,“l”:“info”,“ctx”:“PowerShell”,“msg”:“Started child process PowerShell:7332”}
{“ts”:1719027100254,“l”:“info”,“ctx”:“PowerShell”,“msg”:“Started child process PowerShell:4464”}
{“ts”:1719027104335,“l”:“error”,“ctx”:“PrelaunchChecklist”,“msg”:“powerShellIsOK(): failed”,“meta”:{}}
{“ts”:1719027105259,“l”:“info”,“ctx”:“PowerShell”,“msg”:“Started child process PowerShell:17172”}
{“ts”:1719027105260,“l”:“warn”,“ctx”:“PowerShell”,“msg”:“BatchProcess(25852).onError()”,“meta”:{“source”:“timeout”,“task”:“function prompt {"{ready}"};[System.Threading.Thread]::CurrentThread.CurrentCulture = ‘en-US’;[System.Threading.Thread]::CurrentThread.CurrentUICulture = ‘en-US’”,“error”:{}}}
{“ts”:1719027105261,“l”:“warn”,“ctx”:“PowerShell”,“msg”:“BatchCluster.onStartError(): Error: timeout: waited 15000ms”}
{“ts”:1719027105262,“l”:“warn”,“ctx”:“Error”,“msg”:“onError(): Error: timeout: waited 15000ms\nwaited 15000ms\n at BatchProcess.onTimeout (C:\Program Files\PhotoStructure\resources\app.asar\node_modules\batch-cluster\dist\BatchProcess.js:329:37)\n at Timeout._onTimeout (C:\Program Files\PhotoStructure\resources\app.asar\node_modules\batch-cluster\dist\BatchProcess.js:219:61)\n at listOnTimeout (internal/timers.js:554:17)\n at processTimers (internal/timers.js:497:7)”,“meta”:{“event”:“nonFatal”,“message”:“PowerShell: failed to start”}}
{“ts”:1719027107384,“l”:“info”,“ctx”:“\u001b[35mEndable\u001b[39m”,“msg”:“endEndables()”,“meta”:{“isTest”:false,“isSingleSpecTests”:false}}
{“ts”:1719027107413,“l”:“info”,“ctx”:“BaseFileCache”,“msg”:“stats”,“meta”:{“size”:7,“cacheHitsSync”:4,“cacheMisses”:7}}
{“ts”:1719027107414,“l”:“info”,“ctx”:“PowerShell”,“msg”:“childEndCounts”,“meta”:{“ending”:1}}
{“ts”:1719027108428,“l”:“warn”,“ctx”:“\u001b[35mEndable\u001b[39m”,“msg”:“PowerShell.end() timed out”}

Howdy @astrrrid !

Are you running PhotoStructure for Desktop edition? If possible, can you try the PhotoStructure for Node edition instead?

There’s more initial setup, but there are fewer moving parts to fail.