Processing less than a minute remain, forever

I expect most (not all) .CR2 files to be importable by PhotoStructure v1.1.

Note that Canon uses .CR2 and .CR3 to represent a couple (!!) of different RAW formats. Version 1.1 of PhotoStructure uses dcraw, which only supports an older .CR2 format variant.

I updated PhotoStructure in version 2.1 and later to use a custom build of LibRaw, which should work for the newer Canon cameras.

If you want to try the alpha build of v2.1, that should resolve the issue.

I’m working through the bugs found in alpha before I release v2.1–please have current backups if you try an alpha (or beta!) build (but really, backups are always a good idea!)

Thanks,
I’m not sure my camera qualifies as newer Canon,
It’s a Canon 20D and the photos are from 2005 2006
You think alpha 2.1 would help?
I’ll upgrade if you think it would, but from the sound of it, the upgrade would help for newer .CR3 files.

As for backup, is sqlite3 db backup sufficient or do I need to backup the entire .photostructure folder (Windows 11)?

Thanks again.

Hmm, those should import just fine with v1.1. Can you email me (support@photostructure.com) an example .CR2 file that doesn’t have any private content, and isn’t importing, so I can take a look?

Sure can,
Just to be clear what you mean by private content, you want me to strip out the exif data? it has some personal information like Name / Serial number …
Or more about the photo content?
As long as it is not shared publicly, I have no problems sending it to you as is, I’d assume you’d want the exif data intact.

Thanks

No, please email the original file if possible.

I’ll delete the file as soon as we debug the issue, so it’ll stay private. I just don’t want people sending anything with content that they’d consider sensitive.

Done.

Thank you.

Hi,

Any update on this?
Thanks

Sorry for the response delay!

I just tried importing the CR2 you sent me on Ubuntu with the v2.1 alpha build, and it imported fine. I’ll try on windows next.

I just bumped out your trial by a month–I hope to have v2.1 shipped by then.

Thank you very much, appreciated.
I look forward to 2.1

Regards.

Hi,

I’m following up on this, has Photostructure v2.1 released? If not any rough ETA?
Thanks

2.1.0-alpha.7 was released on 7/27 (see post below). If you mean a release of a so-called “stable” 2.1.0 that could be while still. I would not wait for it, try the alpha.7 release, in my opinion it’s not any less stable than the stable release (which is now a year old) and has A LOT of worthwhile improvements.

Thanks
I installed the 2.1.0 alpha yesterday.
After several hours, nothing changed in terms of previously undiscovered images.
I did a slow rebuild, and now the number of the discovered images is around 50% of what it used to be.
And every time I check I get the following message even after waiting several hours.
image.

I’m not sure if this is license related or a bug.
This is what I see when I click on the hamburger menu
image

Thanks

It shouldn’t be license related: both LITE and PLUS should both sync and rebuild libraries reliably. The only difference should be the PLUS-only features (like auto organization) will be available if you have PLUS.

If you have time, can you follow “Option A” and send me your logs? There’s a chance I can determine what’s amiss with PhotoStructure on your machine if you share those.

It looks like it is progressing, it now says 2 hours remain, and Refreshing assets and previews count is decreasing.
I’ll check again when that reaches 0
If it gets stuck, I’ll do the Option A
When the count reaches 0 should I expect cr2 files to be added automatically? or should I set something for that to work?

Thanks

A rebuild won’t pick up new assets: it just revisits all existing files in your current library, rebuilds metadata, re-aggregates, and rebuilds previews. A sync will pick up new files on the filesystem:

Sorry for novice questions and feedback.
After all the rebuild is finished, the When group is now show 280, down from some 34k images.
image

Not sure if I did something wrong or not.

This is my configuration

Next I did Sync | restart Sync
It displayed the following
image

and then
image

and then
image

What happened to the H:\ why didn’t it process it?
Why did the When group ended up with 280 images?

Whereas Camera group has some 13K
image

No way these images are without the date data.
Where do I see the total of all images in the Library?

And lastly, I still don’t see the cr2 files

Thanks, and sorry for novice questions, I’m not finding the application intuitive enough to answer my own questions, and I’m not a novice to computers / software …

The progress panel only shows “recent” progress state.

As the sync process visits each drive, it writes progress to the library database that the webservice then reads and renders to the web UI.

If a progress row’s updatedAt is more than a minute old and is in “done” state, it will remove the progress panel for that volume from the web UI (I can see how this causes confusion, though!) Should those panels show until they’re dismissed, or should they always show on the home page, perhaps, to avoid confusion?

As far as the asset counts, can you share your library metrics from the about page? It looks like the asset-tag counter didn’t run properly (I have to materialize that count because the asset count you see for each tag is recursive, and can be expensive to recompute on large libraries–it updates incrementally during a sync, and should run a full count rebuild at the end of a sync, but that didn’t seem to run on your box correctly).

I’ll add a “tag recount” row to the sync report so we can keep tabs on this issue better in the future.

Thanks for the follow up.

I don’t think it even processed H:
I was watching it after pressing the Restart Sync
It never showed H:
To be fair, I just tried it again now, and it didn’t show for any of the drives. so I’m not sure what exactly is going on.

Not sure if it matters, when I do restart sync, after a little while a console window is launched and it disappears immediately, not sure what process it is launching and if it is an issue.

I think having some kind of progress window reflecting what drives / files (one line per included path) it is processing would be very helpful, user can dismiss it or hide if they want.

This is my library metrics from Help menu

Those number are very far from the number of images I have on those drives.

Thanks

:+1:

I’m looking into sync weirdness with alpha.7 now. You’re not the only one seeing inconsistent file counts and sync coverage.

Thank you for the update and effort to resolve.